Privacy Policy

National Flowers LLC ("National Flowers," "we," "our," or "us") operates a premium B2B wholesale floral marketplace connecting commercial growers, florists, retailers, event designers, and corporate partners. We are deeply committed to respecting your privacy and safeguarding your commercial and personal data.

This Privacy Policy applies to all services, online portals, mobile applications, and communications provided by National Flowers LLC from our registered premises at Industrial Area - Al Naglah, Abu Dhabi, United Arab Emirates. By accessing or using our B2B wholesale platform, you consent to the data practices described herein.

To facilitate commercial transactions, verify business eligibility, and process bulk fresh flower shipments, we collect several categories of information:

National Flowers LLC processes collected data strictly for legitimate commercial and legal operations, including:

• Verifying B2B wholesale eligibility and establishing credit limits or commercial accounts.
• Processing, fulfilling, and dispatching bulk fresh flower orders and temperature-controlled shipments.
• Issuing UAE VAT tax invoices, billing statements, and credit notes.
• Communicating critical order status updates, delivery schedules, and inventory availability lists.
• Optimizing website performance, platform security, and fraud prevention mechanisms.
• Complying with statutory accounting obligations, customs requirements, and UAE regulatory authorities.

We do not sell, rent, or trade your commercial or personal data to third parties for marketing purposes. Data is shared exclusively with authorized service providers who support our operations:

• Cold-Chain & Logistics Partners: Regional freight carriers and specialized refrigerated couriers for order fulfillment and delivery tracking.
• Payment Gateways & Financial Institutions: Centralized payment processors operating under strict PCI-DSS compliance standards to execute wire transfers and card charges.
• Legal & Regulatory Authorities: Government departments, customs officials, or law enforcement bodies when mandated by applicable UAE laws or judicial orders.

We employ multi-layered technical and organizational safeguards—including SSL/TLS encryption, restricted access controls, firewalls, and secure database hosting—to prevent unauthorized access, alteration, or disclosure of data.

Commercial order records and invoices are retained for a minimum of 5 years to comply with UAE VAT laws and statutory auditing regulations. Non-essential contact data is removed upon account termination upon written request.

As an international fresh flower importer sourcing from global growers, certain transactional data may pass through cloud servers hosted outside the United Arab Emirates. Whenever data crosses international borders, we ensure adequate protection standards equivalent to UAE Federal Decree-Law No. 45/2021 on Personal Data Protection (PDPL).

Under applicable privacy frameworks, including the UAE Personal Data Protection Law (PDPL) and the European Union General Data Protection Regulation (GDPR), registered business users maintain the following rights:

Our services are strictly directed to commercial businesses and individuals over 18 years of age. We do not knowingly collect personal data from minors. If you suspect a minor has provided data, contact us immediately for deletion.

We may periodically revise this Privacy Policy to reflect operational shifts or regulatory changes in the UAE. Revisions will be published on this page with an updated timestamp. Continued portal use following modifications signifies acceptance.

For privacy inquiries, data access requests, or regulatory questions, please direct correspondence to our Data Protection Officer: